Before checking out, you have the option of filling out a form to provide delivery information. Please note that one of the options is “delivery time”. This allows us to deliver the bouquet to you at a time when you’ll hopefully be available so that the flowers will not wilt on your doorstep. Please also note that if no one answers the door, the flowers will be dropped off on your doorstep. Each bouquet comes with a hydration bag, however, other variables like heat can affect the viability of the blooms. No refunds are offered for flowers that are wilted due to being left outside.